Kundendienst (Werkstudent)
Core
Support the customer service team by handling inquiries and requests via phone, email, and chat. (via careerplan.io/jobs/2017469-kundendienst-werkstudent-at-tochter-2-gmbh)
Role type
Customer service student assistant
Builds
Customer service operations and support
Domain
Customer service
Responsibilities
Handle customer inquiries via phone, email, and chat; Document and track customer interactions in the CRM system; Assist in resolving customer problems and providing product information; Participate in training and meetings to improve customer service; Support the creation of FAQ documents and training materials; Assist in analyzing customer feedback to optimize service quality.