Mobiler Service Dispatcher / Disponent / Serviceassistent / Serviceberater (m/w/d) - Thaur
Core
Dispatching and coordinating mobile service technicians to customer locations for vehicle maintenance and breakdown support.
Role type
Service Dispatcher / Service Coordinator
Builds
Mobile service operations for Tesla vehicles
Domain
Automotive / Electric Vehicles
Required skills
Customer service, scheduling, route optimization, conflict resolution, multi-tasking, shift work
Preferred skills
Automotive industry experience, technical background
Technologies
In-app messaging, internal communication tools
Responsibilities
Communicate with customers via app/call regarding service status and payments, schedule appointments into time blocks, coordinate breakdown requests, plan with leadership for staffing and vehicle availability