Inbound Call Specialist (m/w/d) – Berlin
Core
Handle inbound sales calls, messages, and emails for Tesla vehicles that are missed by retail stores during peak hours to drive sales conversion.
Role type
Inbound Sales Specialist
Builds
Sales leads and customer inquiries for Tesla vehicles
Domain
Automotive retail sales
Deliverable
client delivery
Required skills
German (advanced), English (preferred), active listening, CRM data entry, time management
Preferred skills
Customer service experience, sales support experience, call center experience, retail experience
Responsibilities
Answer incoming sales calls, messages, and emails; Log call details including customer name, contact info, vehicle interest, and objections in the CRM; Collaborate with store teams for seamless handover; Maintain 100% call logging accuracy.