After Sales Manager (w/m/d)
Core
Managing software license and service business, including contract renewals, order processing, and reporting for key manufacturers.
Role type
After Sales Manager (Software Licenses & Services)
Builds
License and service contracts, order processing, and renewal reports for key manufacturers.
Domain
IT Services / Software Licensing
Deliverable
client delivery
Required skills
Commercial training or equivalent degree, CRM usage, Navision, manufacturer portals, process coordination, pre-sales support, portfolio management
Preferred skills
Service orientation, self-motivation, market observation, interest in new technologies
Responsibilities
Proactively support software license and service business, remind about expiring contracts, support license requests and renewals, handle offer and order processing for licenses and services, provide reports on expiring contracts, act as interface to account management, coordinate processes with manufacturers, support pre-sales activities, participate in annual manufacturer portfolio review