Sales Consultant - Service Design (w/m/d)
Core
You actively drive the sales of Managed Services, translating customer requirements into economically viable and feasible service solutions while managing the entire sales cycle from analysis to presentation.
Role type
Senior Sales Consultant (Service Design)
Builds
Customized, holistic Managed Service solutions including scope, service levels, operating models, and responsibilities for Enterprise and SME clients.
Domain
IT Services / Managed Services / Enterprise IT
Required skills
IT Sales, Sales Consulting, Presales, IT Service Concept Development, Complex Sales & Tender Processes, Managed Services Knowledge, ITIL Methods, Economic Analysis
Preferred skills
Experience in IT Infrastructure, Service Processes, English Language Proficiency
Technologies
ITIL, Managed Services Frameworks
Responsibilities
Lead the full sales cycle for Managed Services including requirement analysis and solution presentation. Translate customer requirements into feasible and economically sound service solutions. Act as a key contact for customers, providing technical and conceptual consulting to build long-term relationships. Design customer-specific holistic services including scope, SLAs, and operating models. Evaluate solution feasibility and economics in collaboration with delivery units. Negotiate service scope and solution approaches with stakeholders at a peer level.