Inside Sales / Vertriebsinnendienst (w/m/d)
Core
Supporting account management in customer care, order processing, and proposal management for an IT service provider.
Role type
Inside Sales / Sales Operations Specialist
Builds
IT infrastructure services, digitalization, cloud solutions, and business applications for SMEs, corporations, and public sector clients.
Domain
IT Services / Enterprise Software
Required skills
Customer relationship management, proposal and order administration, IT infrastructure knowledge, ERP/WMS system proficiency, self-management, communication
Preferred skills
IT or business administration degree, understanding of IT trends, English language skills
Technologies
ERP systems, WMS, Cloud platforms, Microsoft Hybrid & Cloud Solutions
Responsibilities
Managing and expanding existing customer accounts, serving as the central contact for customer inquiries, creating and tracking proposals and price data, supporting sales implementation of customer requirements, building long-term customer relationships
Seniority
Mid-level, experienced