Chat Support Agent (Remote) - 15 - 18/hr
Remote
Core
Provide customer support to gig workers via a chat system, resolving inquiries, issues, and complaints while promoting platform features.
Role type
Chat Support Agent
Builds
Customer support interactions for gig workers on a staffing platform
Domain
Gig economy / Staffing industry
Deliverable
client delivery
Required skills
Chat support, problem-solving, multitasking, platform navigation, technical troubleshooting, written communication
Responsibilities
Respond to gig worker inquiries, resolve concerns and complaints, troubleshoot technical issues, promote platform benefits, document and escalate complex queries