Technischer Sachbearbeiter (alle Menschen) – Auftragsabwicklung & Disposition
Core
Central coordinator for service orders, ensuring technicians are deployed with the right materials and invoices are processed from calculation to completion.
Role type
operational order processing and dispatch coordinator
Builds
service orders and technician dispatches for field operations
Domain
industrial services and technical maintenance
Required skills
order processing, dispatch planning, material procurement, invoicing, customer communication, ERP system usage, MS Office
Preferred skills
SAP module knowledge (SD, CS), DIN VDE 0108-100 standards, prior technician dispatch coordination
Responsibilities
create customer offers based on work sheets, manage new orders in ERP system, plan and adjust technician service dispatches, procure materials for field use, generate invoices and track open items, handle customer inquiries via phone and email, maintain order and customer data in systems