Account Manager Polen (m/w/d)
Core
Account Manager responsible for acquiring and managing a portfolio of care staff (Betreuungskräfte) to support families in need of care, acting as the primary contact for staff and facilitating placement matches.
Role type
Account Manager (Sales & Client Success)
Builds
Care staff placements and ongoing support for families
Domain
Home care / Elderly care / Social services
Deliverable
client delivery
Required skills
Account management, sales, conflict resolution, stakeholder management, feedback collection, cross-functional collaboration
Preferred skills
Experience in home care, Salesforce/Pipedrive/Hubspot, fluent Polish (C2), German or English
Responsibilities
Build own pipeline of care staff via inbound inquiries, discuss placement opportunities with staff, manage care staff portfolio, act as primary contact for staff during placements and emergencies, conduct satisfaction surveys with staff regarding families, share best practices for conflict resolution, provide feedback to optimize processes.
Seniority
Individual Contributor