Account Management Associate
Core
Manage relationships with 100–130 high-value home service professionals (Pros) to drive retention, engagement, and account expansion via consultative selling.
Role type
Account Management Associate (SaaS)
Builds
SaaS platform for home service professionals
Domain
Home services / SaaS
Required skills
consultative selling, negotiation, CRM proficiency (Salesforce), data analysis, account management, cross-functional collaboration
Preferred skills
contractor or home services industry experience, AI tool usage
Responsibilities
Establish and nurture long-term relationships with Pros, support contract renewals, execute upselling and cross-selling of add-on products, analyze account performance data, manage account-specific SOPs, conduct regular business reviews, collaborate with Sales/CS/Product teams, meet KPIs for renewals and expansion
Seniority
Mid-level, hands-on IC
