Account Manager (Remote - Mexico)
Core
Manage relationships with high-value home service professionals (Pros) to drive retention, account expansion, and revenue growth via consultative selling.
Role type
Account Manager (SaaS)
Builds
SaaS platform for home service professionals
Domain
Home services / SaaS
Required skills
consultative selling, account management, CRM proficiency, data analysis, cross-functional collaboration, contract renewal management, upselling/cross-selling, portfolio management
Preferred skills
contractor or home services industry experience, AI tool usage
Technologies
Salesforce
Responsibilities
Establish and nurture long-term relationships with Pros, support contract renewal efforts, identify opportunities for account growth through upselling and cross-selling, analyze account performance data, manage account-specific SOPs, conduct regular business reviews, collaborate cross-functionally, meet and exceed KPIs for renewals and expansion
Seniority
Mid-level, hands-on IC