Client Success Executive
Core
Deliver exceptional customer service and post-sale support to corporate clients for market-leading Australian news publications.
Role type
Client Success Executive (Account Management)
Builds
Corporate subscription access to print and digital news platforms
Domain
Media / Publishing
Deliverable
client delivery
Required skills
account management, client servicing, customer support, upselling, data entry, report compilation
Preferred skills
digital and print media experience, Salesforce proficiency, MS Office/Google Suite
Responsibilities
Onboard corporate subscription clients, manage and renew Team Licence accounts, respond to customer enquiries, troubleshoot access issues, update client details and preferences, compile customer satisfaction reports
Sourced via viewjobs · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.