Product Trainer
Core
Design and deliver customer training programs to drive product adoption and proficiency for Bloomberg software and research solutions.
Role type
Senior Product Trainer (Customer Education)
Builds
Customer training programs, onboarding sessions, webinars, and product demonstrations
Domain
Financial services / Enterprise software / Research solutions
Deliverable
product features
Required skills
Instructional design, virtual and onsite facilitation, webinar management, customer onboarding, product demonstration, training content development, LMS usage, adult learning principles, stakeholder collaboration, data analysis
Preferred skills
Learning management systems (LMS), webinar platforms, digital learning tools
Responsibilities
Manage customer training requests, design and deliver instructor-led sessions, plan recurring webinars, conduct onboarding, develop training materials, collaborate with product management, gather customer feedback, measure training effectiveness, represent the company at events
Seniority
Senior, hands-on IC
