Sales Support Specialist
Core
Provide sales, contracting, reporting, compliance, and process improvement support to Commercial and Retail sales teams across EMEA to drive sales effectiveness and enhance customer experience.
Role type
Sales Operations Advisor
Builds
Sales pipelines, contract administration, process improvements, and analytics reports for Sales management
Domain
Energy (Fuels) / Sales Operations
Deliverable
dashboards & analysis
Required skills
Contract administration, incident management, sales pipeline analytics, project management, change management, stakeholder collaboration, data analysis, training development
Preferred skills
Project management, multilingual communication (French/Dutch/German)
Technologies
Multiple platforms, digitalization tools
Responsibilities
Support planning and execution of new deals including negotiation preparation and contract development; Drive incident management and resolve customer issues; Ensure contract administration and compliance; Deliver sales pipeline analytics and stewardship reports; Coach and mentor junior team members; Oversee management of change activities and drive adoption of new processes; Identify opportunities to improve business performance based on data insights; Assist Sales management with market intelligence; Organize meetings and customer events.