Springer (m/w/d) Kundenberatung Bayern
Core
Customer service representative for a statutory health insurance company, handling inquiries via phone, email, and in-person visits across multiple locations in Bavaria.
Role type
Customer service representative (health insurance)
Builds
Customer support and sales support for a statutory health insurance provider
Domain
Health insurance / Social security
Deliverable
client delivery
Required skills
Customer communication, problem-solving, sales support, reliability, travel flexibility
Preferred skills
Knowledge of statutory health insurance market, commercial training in healthcare
Responsibilities
Answering member inquiries (phone/email/in-person), resolving critical customer issues, supporting sales acquisition and reactivation campaigns, acting as vacation/sick leave substitute, traveling to various service locations
Seniority
Entry-level to Mid-level