Kundenberater (m/w/d) Krankenversicherung
Hybrid
Core
Provide telephone and email customer service for statutory health insurance inquiries, including medication, dental health, and claims processing.
Role type
Customer service representative (health insurance)
Builds
Customer support interactions for insured members
Domain
Health insurance / Social security
Deliverable
client delivery
Required skills
Empathy, argumentation, PC proficiency, time flexibility, sales orientation
Preferred skills
Knowledge of health insurance, experience in call centers, pharmacies, or medical practices
Technologies
PC, telephone, email