Werkstattkoordinator (m/w/d)
Core
Coordinate daily workshop operations, schedule the service team, and ensure efficient workflow for vehicle maintenance and repairs.
Role type
Workshop Coordinator / Service Manager
Builds
Vehicle maintenance and repair services for Mercedes-Benz, AMG, Aston Martin, Hyundai, smart, and IVECO customers.
Domain
Automotive after-sales service
Required skills
Workshop scheduling, operational process optimization, team coordination, customer consultation, technical knowledge of automotive maintenance, proficiency with Mercedes-Benz and Hyundai IT systems (alpha+, GSW, Extranet)
Preferred skills
Team leadership experience, customer-oriented communication, adaptability, team spirit
Responsibilities
Schedule and coordinate daily workshop business, optimize operational processes and ensure availability of tools, mediate between service advisors and technical capabilities, consult customers on maintenance and service matters, ensure timely and smooth execution of service orders
Seniority
Mid-level, hands-on IC
