Розподілювач робіт
Core
Coordinate vehicle repair processes and manage customer service for premium automotive brand BMW in Ukraine.
Role type
Service operations coordinator
Builds
After-sales service products and repair workflows for BMW vehicles
Domain
Automotive / Premium car dealership
Required skills
automotive knowledge, customer consultation, repair process management, insurance claim coordination, warranty claim processing, vehicle handover
Preferred skills
experience at official automotive dealer
Technologies
none stated
Responsibilities
Ensure high-quality consulting service, increase sales of after-sales products, provide service consultations, support accident damage cases, manage repair processes, prepare for customer visits, control repair execution, interact with insurance companies, process warranty claims, accept and hand over vehicles
