Fachinformatiker als Inhouse-Applications-Supporter (m/w/d)
Core
Provide national and international support for specialized in-house applications, handling incidents and ensuring customer operational readiness.
Role type
In-house application support specialist
Builds
Specialized in-house applications for customers
Domain
IT Service Management / Application Support
Deliverable
client delivery
Required skills
Incident management, SQL, database knowledge, ITIL processes, problem analysis, solution concept development
Responsibilities
Process incidents in ITSM systems, perform error analysis and resolution, support release testing, conduct accreditation-relevant documentation