Sachbearbeiter (w/m/d) Telefonservice
Remote
Core
Handling incoming calls, routing inquiries, and managing service requests for the city administration's public phone lines.
Role type
Administrative call center operator
Builds
Public information services and appointment scheduling for city administration
Domain
Public administration / Government services
Deliverable
client delivery
Required skills
Telephone communication, ticket management, information retrieval, database maintenance, appointment scheduling, IT proficiency
Preferred skills
Administrative knowledge, foreign languages