Patient Services Representative
RemoteFreelance / independent contractor
Core
Serve as the first point of contact for patients, handling appointment scheduling, administrative inquiries, and call management for a US-based healthcare organization.
Role type
Patient Services Representative (Call Center)
Builds
Patient appointment schedules and administrative records
Domain
Healthcare / Customer Support
Deliverable
client delivery
Required skills
Inbound call handling, appointment scheduling, patient data verification, HIPAA compliance, English communication, multitasking, software navigation
Preferred skills
Healthcare administration experience, EHR systems experience, Spanish language skills
Technologies
Microsoft Teams, Office 365, patient management systems, scheduling software