Mitarbeiter (m/d/w) im First-Level-Support für den Bereich Informationstechnologien (IT)
Hybrid
Core
First-level IT support handling hardware/software issues, user onboarding, and device inventory for the Hanns-Seidel-Stiftung.
Role type
First-level IT support specialist
Builds
IT infrastructure and user workstations
Domain
Non-profit / Political education
Required skills
IT troubleshooting, Windows installation, hardware assembly, user management, inventory management, external vendor communication
Preferred skills
Administrative background, strong IT affinity, team orientation, service mindset
Technologies
Windows, IT infrastructure tools
Responsibilities
Resolve first-level IT incidents (software/hardware), analyze and classify incoming requests, install Windows PCs with software, assemble hardware workstations, manage user accounts, maintain IT device inventory, communicate with external IT service providers