IT-Service-Manager*in (m/w/d) - beim IT-Dienstleister des Landes Mecklenburg-Vorpommern (Nr. 059-J)
Core
Responsible for building, operating, and developing central IT services within a modern workplace environment for the state of Mecklenburg-Vorpommern.
Role type
Senior IT Service Manager
Builds
Central IT services and modern workplace environments
Domain
Public sector IT / IT Service Management
Required skills
Strategic planning, customer consultation, requirements analysis, solution development, service rollout and migration, process optimization, risk analysis, ITIL knowledge, contract and supplier management, AI tool evaluation
Preferred skills
Experience with complex system environments, modern AI technologies
Technologies
AI tools, ITIL
Responsibilities
Economic and strategic planning of services, consulting internal and external customers, analyzing and evaluating requirements, steering implementation with architects and technical units, planning and executing rollouts and migrations, creating operational and performance concepts, continuous optimization and automation, reviewing and controlling services with risk analysis
Seniority
Senior, hands-on IC
