Mitarbeiter (w/m/d) für die Terminhotline "Mammographie-Screening"
Core
Coordinate and organize telephone and written inquiries for appointments in the preventive breast cancer screening program (Mammography Screening). Manage the invitation process for the Mammography Screening Hessen program and collaborate closely with screening units in Hessen.
Role type
Administrative coordinator for medical screening hotline
Builds
Appointment scheduling and invitation management for the Mammography Screening Hessen program
Domain
Healthcare administration / Public health screening
Required skills
Medical vocational training or commercial/administrative training with relevant experience, MS Office proficiency, telephone communication skills, German language fluency, independent and goal-oriented work style
Preferred skills
Experience in a medical environment, ability to remain calm in stressful situations
Technologies
MS Office
Responsibilities
Coordinate and organize telephone and written inquiries for screening appointments, manage the invitation process for the Mammography Screening Hessen program, support complaint management for the Central Office of the Mammography Screening of the Kassenärztliche Vereinigung Hessen
Seniority
Entry-level to Mid-level, hands-on IC