IT Supporter (m/w/d)
Hybrid
Core
Handling IT tickets and supporting users with technical and application-specific questions.
Role type
IT Support Specialist
Builds
IT hardware (Notebooks, PCs, mobile devices) and ITSM ticket resolution
Domain
Defense industry IT operations
Required skills
Windows administration, Microsoft 365, IT hardware installation and configuration, ITSM systems, asset management
Preferred skills
IT project support, documentation creation, knowledge base management
Responsibilities
Troubleshooting and resolving service requests via phone, email, or on-site; Installing and configuring IT hardware; Managing IT asset inventory and lifecycle; Updating ITSM tickets and documentation; Supporting IT rollouts and migrations