Senior Manager, CRM Engineering & Administration
Core
Senior Manager leading AI-powered engineering, platform administration, and custom development for Veeva CRM to transform commercial field operations and enable intelligent automation.
Role type
Senior Manager, hands-on IC with team leadership
Builds
AI-enabled CRM solutions, automated workflows, custom UIX interfaces, and integration pipelines for commercial field teams
Domain
Life Sciences / CRM Engineering / AI & Automation
Required skills
Veeva CRM administration, AI/LLM integration, Java SDK, UIX design (HTML5/CSS3/JS), API design (REST/SOAP), CI/CD, team leadership, vendor management
Preferred skills
Experience with agentic AI, GxP/GCP compliance, global team management
Technologies
Veeva CRM, Veeva Vault, MyInsights, X-Pages, Java SDK, Groovy, JavaScript, HTML5, CSS3, REST APIs, Git, CI/CD pipelines
Responsibilities
Define AI engineering vision and roadmap; Lead platform administration and environment governance; Drive custom development and UIX strategy; Establish AI governance frameworks; Manage vendor relationships; Lead global engineering teams; Prototype new capabilities; Enforce DevOps and compliance standards.
Seniority
Senior, hands-on IC with strategic oversight