Manager, Benefits Operations
Core
Manage and coordinate the administration of company-sponsored health, welfare, and retirement benefits programs for employees in EMEA, serving as a Tier 2 support expert.
Role type
Manager, Benefits Operations
Builds
Operational workflows for medical, pension, dental, vision, life insurance, and wellness programs
Domain
Human Resources / Benefits Administration
Required skills
Benefits administration, HRIS platforms, process automation, data analysis, project management, financial reporting, system implementation, M&A coordination
Preferred skills
Self-insured plans, Medicare, retirement knowledge, Workday, Benifex, operational redesign
Technologies
ServiceNow, Workday, Benifex, Excel
Responsibilities
Oversee end-to-end operations of benefits programmes; Partner with Benefit Strategists to determine feasibility of proposed benefit additions; Implement operational changes and process automation; Monitor benefit-related activities including eligibility, enrolments, claims, and payments; Manage renewals and annual enrollment planning; Analyze utilization data to identify cost-saving opportunities; Interpret and document benefit plan provisions; Act as an escalation point for complex benefit issues; Create and set controls over benefit utilizations and payments; Specify and implement system changes; Coordinate M&A activities for Benefit Operations.
Seniority
Manager, hands-on IC
