Analyst, EUC
Core
End-user computing support for hardware, software, and network needs across Windows, Mac, and virtual environments, including onboarding, ticket management, and trading floor technology support.
Role type
Senior IC IT support specialist (EUC)
Builds
Global corporate computing environment and user productivity tools
Domain
Financial services / Technology support
Deliverable
infrastructure
Required skills
Active Directory, Azure, Intune, Exchange Online, Windows OS, Mac OS, networking (Cisco/Juniper), PowerShell, hardware imaging, VoIP, conference room AV systems
Preferred skills
Exchange/trading facility experience, scripting, AI-powered productivity tools knowledge
Responsibilities
Onboard and train users, manage tickets and incidents in ServiceNow, deploy hardware and software, provision identity and device management, manage hardware inventory, troubleshoot AV and video conferencing systems, support broker and trading floor technology
Seniority
Mid-level, hands-on IC
