Technical Service und Support Manager (m/w/d)
Core
Provide technical consulting and support for customers regarding ConSense solutions, analyze technical challenges and disruptions, and develop appropriate solution approaches.
Role type
Technical Service and Support Manager
Builds
ConSense Suite and ConSense Portal systems
Domain
IT / Integrated Management Systems
Required skills
technical consulting, system installation, updates, system migrations, project planning and realization, structured problem-solving, customer-oriented approach
Preferred skills
software development experience, independent work
Technologies
ConSense Suite, ConSense Portal
Responsibilities
Advise and support customers on technical questions, analyze technical challenges and disruptions, support installations and system updates, plan and realize technical projects and migrations, manage transition projects from ConSense Suite to ConSense Portal