IT Support Specialist (m/w/d) - Workplace & Infrastructure
On-site
Core
First and second-level IT support for on-site Windows workstations, hardware, software, and peripherals at the Munich headquarters.
Role type
IT Support Specialist (Workplace & Infrastructure)
Builds
Stable IT services and optimized support processes for employees.
Domain
IT Infrastructure / Workplace Management
Required skills
Windows workstation support, hardware configuration, printer management, client lifecycle management, ticketing systems, Microsoft 365, Microsoft Intune, network basics
Preferred skills
Jira, Confluence, structured problem analysis, change management
Responsibilities
Handle incidents and service requests, configure and exchange end-user devices, support printer management, document support cases, assist with changes and releases
Seniority
Entry-level to Mid-level, hands-on IC