IT-Mitarbeiter (m/w/d) Service Desk/ Support
Core
First-level support for medical practices and labs, ensuring smooth operation of lab software and communication tools.
Role type
Service Desk Technician (IT Support)
Builds
Communication software and hardware for lab and medical clients
Domain
Healthcare IT / Laboratory Information Systems
Required skills
IT fundamentals, network and communication technology, installation of software and hardware, remote support, driver's license (Class B)
Preferred skills
Experience in communication technology or data transmission
Technologies
Lab software, communication programs, data transmission systems
Responsibilities
Serve as contact person for medical practices and labs regarding lab IT, ensure smooth operation of lab software at customer sites, install communication software and hardware on-site or remotely, provide first-level phone and remote maintenance support for communication programs
Seniority
Mid-level, hands-on IC