IT Onsite Support Specialist (m/w/d)
Core
Provide on-site IT support to employees at various company locations, handling tickets, installations, configurations, and troubleshooting for hardware and software.
Role type
Onsite IT Support Specialist
Builds
IT operations and user experience at local sites
Domain
IT Infrastructure and Service Management
Required skills
Hardware and software troubleshooting, ITSM processes, ticket system management, network and endpoint configuration, installation and maintenance
Preferred skills
Hands-on problem solving, communication skills, service orientation, travel readiness
Technologies
Ticket systems, ITIL processes, IT infrastructures, end devices, networks
Responsibilities
Process incoming IT tickets, perform installations and configurations, conduct maintenance and error analysis, resolve on-site disruptions, collaborate with central IT teams, support ITSM process implementation
Seniority
Mid-level, hands-on IC
