Supporter (m/w/d) E-Health Solutions
Core
Support customers with the medatixx billing software and mediDOK image/document archive, acting as the first point of contact via phone, ticket system, and email.
Role type
Customer Support Specialist (Healthcare IT)
Builds
Support services for healthcare clients using medatixx and mediDOK
Domain
Healthcare / Medical Billing & Document Management
Deliverable
client delivery
Required skills
Analytical thinking, empathy, customer orientation, quick comprehension, quality focus
Preferred skills
Business, IT, or medical education
Responsibilities
Answer customer questions about medatixx billing software and mediDOK archive, organize and resolve customer inquiries efficiently, ensure customers receive necessary support.