IT-Kundenbetreuer (m/w/d)
Core
Responsible for professional care, consulting, and development of the existing customer base, managing the entire offer process and contract design for existing and new customers.
Role type
Senior Account Manager (IT Solutions)
Builds
IT system solutions and new concepts for customers
Domain
IT services and consulting
Deliverable
client delivery
Required skills
sales, customer relationship management, contract negotiation, business process understanding, IT system solution verification
Preferred skills
IT knowledge, structured thinking, solution-oriented approach
Responsibilities
Manage the entire offer process including customer inquiries, offer creation, and presentation; Design contracts for existing and new customers; Verify customer-specific IT system solutions and develop new concepts with technical colleagues
