IT-Systemadministrator / System Engineer: Customer Support (m/w/d)
Hybrid
Core
Handling complex customer inquiries and providing technical support for IT infrastructure.
Role type
System Administrator / System Engineer (Customer Support)
Builds
IT support processes and customer service solutions
Domain
IT Infrastructure / Customer Support
Deliverable
client delivery
Required skills
Microsoft Active Directory, IT-Security, Server-Virtualization
Responsibilities
Accepting and independently processing complex customer inquiries, exchanging with technical departments (Second/Third Level Support)