Customer Service (m/w/d) - Fitnessindustrie
Hybrid
Core
Handling customer inquiries, orders, complaints, and service cases via phone, email, and digital channels for a fitness industry company.
Role type
Customer Service Representative
Builds
Customer service operations and order fulfillment
Domain
Fitness industry
Deliverable
client delivery
Required skills
CRM/ERP system usage, order tracking, complaint handling, internal coordination, documentation, process optimization
Preferred skills
MS Office, fitness/sport interest, international environment experience
Responsibilities
Answering customer inquiries via phone and email, processing orders and returns, coordinating with internal departments, monitoring deliveries, documenting customer issues, optimizing service processes
Seniority
Entry-level to Mid-level