Kundenbetreuer / Customer Service Mitarbeiter (w/m/d)
Core
Customer service representative handling leasing contracts, claims, and KYC checks for a sustainable mobility provider.
Role type
Customer Service Representative (Leasing & Mobility)
Builds
Leasing contracts, offers, and end-invoices for corporate and private clients (via careerplan.io/jobs/13643-2L_621420-S-kundenbetreuer-customer-service-mitarbeiter-wmd-at-michael-page-gmbh)
Domain
Automotive Leasing & Mobility
Required skills
KYC verification, contract analysis, claim processing, report analysis, MS Office
Preferred skills
Automotive/Leasing industry knowledge, customer visit coordination
Technologies
MS Office
Responsibilities
Process general correspondence and complaints, create offers and manage leasing contracts, conduct KYC checks, analyze reports, handle damage cases, coordinate vehicle returns
Seniority
Entry-level to Mid-level, hands-on IC
