Claims Representative
Core
Handle all aspects of insurance claims including reporting, documentation, assessment, and resolution for customers.
Role type
Claims Representative
Builds
Insurance claim resolutions and customer support
Domain
Insurance / Car Rental
Deliverable
client delivery
Required skills
Claims processing, customer service, documentation, liaison with insurance companies, compliance reporting, team collaboration
Preferred skills
Insurance industry knowledge, car rental operations familiarity, vehicle maintenance knowledge
Technologies
MS Office, database software
Responsibilities
Process insurance claims from initiation to resolution, provide customer support and guide them through the claims process, maintain accurate records of claims and interactions, coordinate with insurance adjusters, ensure compliance with policies and prepare reports, collaborate with legal and fleet management teams
Seniority
Entry to Mid-level, hands-on IC