Mitarbeiter IT-First Level Support (m/w/d)
Core
Providing 1st and 2nd-level IT support, analyzing and resolving incidents in IT infrastructure and internal software portals, and supporting IT project implementation.
Role type
IT First and Second-Level Support Specialist
Builds
IT infrastructure stability and internal software portal functionality
Domain
IT Infrastructure and Enterprise Software
Required skills
IT infrastructure administration, hardware and software maintenance, Microsoft infrastructure administration, ticket system management, operating system knowledge, MS Office proficiency
Preferred skills
Project planning and implementation support, service orientation, team collaboration
Technologies
Microsoft infrastructure, ticket systems, standard operating systems