Senior Manager CRM, Data & Analytics (m/w/d)
Core
Responsible for the development of the CRM and data landscape, strategic project implementation, and translating business requirements into sustainable digital solutions.
Role type
Senior Manager, CRM & Data Strategy
Builds
CRM solutions, data-driven sales processes, and automated workflows for the DACH region and international HQ. (via careerplan.io/jobs/13635-efd52dff_JB5222111-S-senior-manager-crm-data-analytics-mwd-at-elis-deutschland)
Domain
Textile services industry, Sales Operations, Business Intelligence
Required skills
Salesforce CRM (SFDC) or Microsoft Dynamics 365, Data Analytics, SQL, Python or R, Power Platform, Stakeholder Management, Change Management
Preferred skills
Power BI, Jira, Confluence, Bachelor's degree in Business Administration, Engineering, or Data Analysis
Technologies
Salesforce, Microsoft Dynamics 365, Excel, Power BI, SQL, Python, R, Power Platform, Jira, Confluence
Responsibilities
Moderating CRM governance meetings to ensure data quality and system performance; Configuring and developing CRM solutions and implementing automations; Supporting sales forecasts, KPIs, and pipeline reviews; Structuring business requirements and evaluating feasibility; Coordinating external development partners; Managing technical architecture of CRM integrations and data flows.
Seniority
Senior, hands-on IC with strategic oversight