Helpdesk-Spezialist (m/w/d) Gesamtverantwortung
Core
IT Helpdesk specialist providing first and second-level support for hardware and software issues, user account management, and device configuration.
Role type
IT Helpdesk Specialist (First & Second Level)
Builds
IT support services for internal employees
Domain
IT Support / System Administration
Deliverable
client delivery
Required skills
Windows client administration, Active Directory management, hardware and software troubleshooting, VPN and MFA support, VoIP system support, software deployment, ticketing system management
Preferred skills
Mobile device management, process optimization, documentation
Technologies
Windows, Microsoft 365, Active Directory, VPN, MFA, VoIP, STARFACE, Ticketing Systems