Job
Core
Install, fix, and troubleshoot IT hardware, software, and network systems for end-users.
Role type
IT Help Desk agent
Builds
Stable IT infrastructure and user productivity tools
Domain
IT Support / Desktop Engineering
Required skills
Hardware troubleshooting, software installation, network configuration, Active Directory management, Windows administration, Microsoft Office support, antivirus deployment, driver management, issue escalation
Preferred skills
Problem-solving, analytical thinking, willingness to learn
Technologies
Windows, Active Directory, Microsoft Office, Antivirus, Printers, Scanners, Wireless networks