Sachbearbeiter After Sales und Auftragsmanagement (m/w/d)
Core
Handling customer inquiries in the after-sales area, creating quotes for spare parts and services, and processing customer orders from receipt to completion.
Role type
After-sales and order management specialist
Builds
Spare parts and service solutions for corrugator machines
Domain
Industrial machinery manufacturing
Required skills
Order processing, cost and schedule control, spare parts procurement coordination, MS Office, SAP
Preferred skills
Customer contact in international environment, empathy, social competence, communication skills
Technologies
MS Office, SAP
Responsibilities
Process customer inquiries and create quotes for spare parts and services, manage customer orders from receipt to completion, control orders regarding costs and deadlines, coordinate spare parts procurement with purchasing and production departments, handle general organizational tasks in the SAS area, maintain intensive customer contact in an international environment (95% export).