Sachbearbeitung Innendienst (Kundenservice) (m/w/d)
On-site
Core
Handling customer inquiries, orders, and offers via phone and email for veterinary practices in the DACH region.
Role type
Customer service representative (internal operations)
Builds
Order processing and customer support for veterinary medical supplies
Domain
Veterinary / Medical supplies
Deliverable
client delivery
Required skills
Customer service, order processing, data management, process improvement, written communication, phone communication
Preferred skills
Experience in internal operations or customer service, commercial understanding
Technologies
Internal order and customer data systems
Responsibilities
Answering customer calls and emails, processing orders and offers, coordinating with sales and logistics, maintaining customer data, improving internal processes