Helpdesk / IT-Support Mitarbeiter m/w/d
Core
Providing IT support, troubleshooting issues, and managing user accounts and devices for clients.
Role type
Helpdesk / IT Support Specialist
Builds
IT support services for clients
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
Windows and Windows Server administration, Voice over IP, network technologies, IT security basics, backup concepts
Preferred skills
self-organization, continuous learning, calm problem-solving, creative solution finding
Responsibilities
Create and manage support tickets, troubleshoot IT problems, set up users and computers, monitor IT landscapes and systems, support implementation of security and backup concepts, provide phone support