Service Agent:in für Kundenbetreuung (all genders welcome)
Core
Serve as a personal vehicle expert to guide customers in finding the perfect car match across phone, email, and live-chat channels.
Role type
Customer service agent (automotive)
Builds
Customer satisfaction and smooth order processing for vehicle purchases
Domain
Automotive retail / E-Commerce
Deliverable
client delivery
Required skills
Automotive knowledge, multichannel communication, order management, supplier coordination, problem-solving, English proficiency
Preferred skills
MS Office, additional languages, bike leasing eligibility
Responsibilities
Advise customers on vehicle selection, process inquiries efficiently, monitor orders, coordinate with suppliers, contribute to team projects
Seniority
Entry-level / Individual Contributor
