Kundenberater im Kundenservice (m/w/d)
Hybrid
Core
First point of contact for customer management via phone, email, and chat, handling orders, complaints, and data while providing sales-focused advice on subscriptions and add-on products.
Role type
Customer Service Advisor (Sales Focus)
Builds
Subscription services and add-on products for print/digital media, beauty, and health care segments
Domain
Media & Subscription Services
Deliverable
client delivery
Required skills
Communication, Sales, Order processing, Complaint handling, Data management, Internal/External coordination, Customer needs analysis, Computer literacy
Preferred skills
Commercial training, Experience in customer service or sales, Background in hospitality/retail/tourism, Teamwork, Solution-oriented approach
