Kundenberater Inbound Automotive (w/m/d)
Hybrid
Core
Inbound customer service representative handling emergency assistance, towing, and rental car organization for automotive insurance customers.
Role type
Inbound customer service representative (automotive insurance)
Builds
Emergency response coordination and customer support for breakdowns and accidents
Domain
Automotive insurance and roadside assistance
Deliverable
client delivery
Required skills
Telephone communication, organizational skills, reliability, teamwork, German (fluent), English (B2)
Responsibilities
Answering phone inquiries regarding breakdown assistance, towing service, and rental car organization; Coordinating aid measures for international customers; Communicating with insurance companies, partners, and service providers; Processing invoices
Seniority
Entry-level to Mid-level