Claims Specialist
Core
Process insurance claims from initiation to resolution for car rental customers, including verification, damage assessment, and settlement coordination.
Role type
Claims Specialist (Customer Service)
Builds
Insurance claim resolutions and customer support for car rental operations
Domain
Car rental / Insurance claims
Deliverable
client delivery
Required skills
Claims processing, customer service, documentation, insurance policy knowledge, MS Office proficiency, database software proficiency
Preferred skills
Car rental industry experience, vehicle maintenance knowledge, legal team coordination
Responsibilities
Process insurance claims from initiation to resolution, provide customer support for claims filing, maintain accurate claim records, liaise with insurance companies, ensure compliance with policies, collaborate with legal and fleet management teams
Seniority
Entry-level to Mid-level, hands-on IC