Senior Business Manager CSI (m/w/d)
Core
Lead the Continuous Service Improvement (CSI) process within the Enterprise IT Architecture & Portfolio unit to enhance the stability, security, and efficiency of the German Armed Forces' IT services.
Role type
Senior Business Manager (CSI)
Builds
Stable, secure, and efficient IT services for the Bundeswehr
Domain
Defense / IT Service Management
Required skills
Service Portfolio Management, CSI Management, ITIL processes, Service Delivery, Financial Planning, Budget Controlling, Project Leadership
Preferred skills
CSI Management methods, Financial Reporting
Technologies
ITIL, CSI tools
Responsibilities
Steer and develop the CSI process within the service portfolio, Evaluate and process CSI suggestions, Maintain and develop the CSI register, Participate in financial planning and budget controlling, Prepare and conduct internal committees, Ensure application of relevant processes and tools
Seniority
Senior, hands-on IC